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Connie Wu
Head of Content Design
TikTok
"When Amanda joined our team, she took on the challenge of blending a thoughtful, strategic approach while condensing information for clarity and cognition. Her keen sensibility for consistency led her to create documentation and resources in our Trust & Safety vertical content that would help drive conversations around product strategy. She also produced several process docs and artifacts to help her content design team members establish more standardized working methods with their cross-functional partners—this was so valuable for our fast-growing, fast-moving team."
Paul Lim
Product Designer
TikTok
"What sets Amanda apart from others is her empathy for people using the product we make. It's hard to instill compassion for users when there are so many different business objectives that cloud us, yet she continually advocates for solutions that bring care to our users. This means thinking outside the box, challenging the status quo, and using research to find out about our users. Amanda has shown that content isn't just words, but rather it's understanding who we're writing for while making sure we bring psychological safety to them."
Benjamin Taylor
Content Designer
Meta
"I would highly recommend Amanda for any writing role—particularly roles that deal with technical concepts or integrity issues. As an added bonus, she is also a delight to work with: friendly, clear and professional."